Senior Desktop Support Technician
Affinius CapitalSan Antonio, Texas, United States
Posted October 29, 2023
Full Time
About the Company
Affinius Capital is an integrated institutional real estate investment firm with a 40-year track record managing $63 billion in gross assets across North America and Europe. Specializing in value creation and income generation, the company offers a comprehensive range of services including investment management, commercial real estate, debt and equity financing, development, acquisitions, capital markets, and expertise in data centers, logistics, and housing. Affinius' diversified portfolio and trusted partnerships distinguish it as a leading player in the industry.
Job Description
ID 2254 addresses a Senior Desktop Support Technician role for Affinius Capital. The role focuses on providing advanced technical support for complex end-user computing issues, ensuring system stability, security, and efficiency. This position requires expertise in troubleshooting, device management, and endpoint solutions like Microsoft Intune. It also includes managing user accounts and maintaining IT asset inventories.
Requirements
- Serve as a primary resource for advanced troubleshooting of technical issues.
- Manage and track support requests through ServiceNow.
- Configure, diagnose, and repair Windows and macOS laptops, desktops, and peripherals.
- Assist with Active Directory and Entra ID administration.
- Support Microsoft 365 applications and services.
- Perform device lifecycle management.
- Process Improvement and Technical Documentation.
Benefits
- Medical
- Dental
- Vision
- 401k
- Educational and professional designation assistance
- Casual dress attire
