Customer Service Representative - Shreveport, LA
Advanced Call Center Technologies, LLCShreveport, Louisiana, United States
Posted December 28, 2025
Full Time
About the Company
ACT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
Job Description
Customer Service Representatives use their excellent communication and interpersonal skills with customers to respond to inbound calls and assist with billing inquiries, payments, credits, fraud alerts, internet and cell phone services, and mortgage servicing.
Requirements
- Excellent communication and interpersonal skills
- Good negotiation skills
- Self-driven and motivated to meet individual service and sales goals
- High School Diploma or GED required
- Previous call center experience or assisting customers preferred