Technical Support Executive
ADI GroupBangkok, Thailand
Posted March 4, 2026
Full Time
About the Company
ADI Group, founded in 1999 and headquartered in Chandigarh, India, is a diversified technology and life-science services provider that delivers end-to-end solutions across IT, knowledge process outsourcing, contract research, medical animation, and preventive health. Through its subsidiaries—ADI BackOffice, DynaWEB, ADI CRO, Adific Studio, ADI Preventives, ADI Biosolution, and ADI Outsourcing Inc.—the company offers contract research, data analytics, software development, and animation services to a global clientele. The firm distinguishes itself with a consistent record of quality, adherence to international standards, and a strong reputation for delivering customized, high-impact solutions in both the commercial and clinical sectors. ADI Group's culture of innovation, client-centricity, and cross-disciplinary collaboration enables it to tackle complex challenges and drive measurable business value worldwide.
Job Description
Technical Support Executive role in Bangkok, Thailand, requiring 3+ years of experience in networking product support and hospitality industry experience.
Requirements
- Good technical knowledge on Networking solutions and products
- Ability to discuss technical solution with local IT Managers in Thai language and also in English
- Knowledge on Access points, Switches, Gateway installation, replacement and management preferable
- Support internal teams for delivery and customer support related activities
- Ability to coordinate with backend GNOC and product team to address customer issues
- Closely support Business Delivery Manager in engaging new opportunities and during order closure as required
- Ready to travel within Thailand for customer engagement regularly. Ready to travel out of Thailand for sales support activity if required.