44649319569- Customer Service Representative

This remote Customer Service Representative role with a wellness-focused supplement brand is seeking a motivated individual to provide excellent customer support. The role involves handling inquiries, resolving issues, and maintaining a consistent brand voice across various communication channels. The position is independent and thrives in a fast-paced, remote setting.

Requirements

• 1–2 years of experience in a customer service or support role (preferably in eCommerce or DTC environments)
• Strong written and verbal communication skills
• Ability to remain calm, positive, and resourceful in high-pressure situations
• Passion for wellness, supplements, or holistic health is a strong plus
• Self-starter comfortable working independently in a fast-paced, remote setting
• Experience with helpdesk platforms such as Gorgias, Zendesk, Freshdesk, or similar
• Familiarity with eCommerce platforms
• Proficient in Google Workspace (Docs, Sheets, Gmail) and Slack