Technical Support Engineer
Action1United States
Posted July 21, 2025
Full Time
About the Company
Action1 reinvents patching with an infinitely scalable, highly secure, cloud-native platform configurable in 5 minutes — it just works and is always free for the first 200 endpoints, with no functional limits.
Job Description
Action1 is seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to clients. The ideal candidate will have expertise in Microsoft Windows operating systems and previous experience in technical support or customer service roles.
Requirements
- Strong expertise in Microsoft Windows operating systems
- Ability to identify and troubleshoot failed patch installations
- Familiarity with PowerShell scripting
- Proficiency in Mac OS and/or Linux platforms
- Knowledge of software deployment and configuration using install switches
- Ability to read, write, modify, and back up the Windows registry
- Previous experience in technical support or customer service roles
- Excellent problem-solving and communication skills
- Solid experience troubleshooting software issues across various environments
Benefits
- Engaging challenges and opportunities to solve real-world problems
- Continuous professional growth and learning with cutting-edge technologies
- A stable income, flexible working hours, and opportunities for advancement
- A supportive and collaborative team of skilled professionals
- A remote-first culture, offering flexibility and work-life balance