The Team Lead - Operations, Commercial Large reports to the Manager of Operations and will support driving divisional success by executing strategic initiatives, optimizing processes, and ensuring outstanding customer service and client experiences.
Requirements
- Bachelor’s degree in business administration or related field
- Must currently hold an active property & casualty license
- Minimum of 3 years of progressive experience in the insurance and/or financial services industries
- Proven experience in managing and supporting teams, implementing process improvements, and driving operational excellence.
- Excellent leadership and coaching ability
- Deep understanding of markets, clients, and competitors
- Adept at cultivating and growing productive, long-term customer relationships.
Benefits
- Comprehensive medical insurance
- Dental insurance
- Vision insurance
- Life and disability insurance
- Fertility benefits
- Wellness resources
- Paid sick time
- Generous paid time off and holidays
- Employee Assistance Program (EAP)
- Calm app subscription
- 401(k) plan
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Commuter benefits
- Employee discount programs
- Paid maternity leave and paid paternity leave
- Legal plan options
- Pet insurance coverage
