VIP Attendant

Delano Miami Beach is seeking a VIP Attendant to provide personalized and discreet service to VIP guests, ensuring their comfort and satisfaction throughout their visit. The VIP Attendant will work closely with other departments to deliver a seamless, exclusive, and memorable experience for high-profile guests.

Requirements

• Provide exceptional, personalized service to VIP guests
• Maintain the highest standards of hospitality consistent with Delano Brand Standards
• Coordinate closely with Food & Beverage and other departments to deliver timely and efficient VIP services
• Manage VIP guest requests promptly and professionally
• Support the Bellini Bar Manager by helping oversee VIP areas and ensuring service standards are upheld
• Maintain confidentiality and professionalism in all interactions with VIP guests
• Assist with training and mentoring new VIP attendants to uphold service excellence
• Ensure compliance with health, safety, and hotel policies and procedures at all times
• Participate in team meetings and contribute ideas to improve VIP guest experience
• Complete all required reports and documentation accurately and on time

Benefits

• Confidentiality of personal information
• Opportunity for career growth and professional development