Revenue Manager is responsible for determining budget and strategy, pricing strategy, and optimizing inventory. The ideal candidate will bring 3-5 years of experience in revenue management roles, exceptional analytical skills, and a strong understanding of the distribution landscape.
Requirements
- Close interaction with senior management
- Determine budget and strategy
- Pricing strategy and inventory optimization
- Global perspective on Revenue Management
- Organization and monitoring of all affairs concerned to the position
- Proper grooming at all times
- Attend trainings as per schedule
- Show fullest cooperation and respect within the team and other departments
- Aware of the daily activities and has product knowledge of all the hotel facilities
- Supports the budgetary process and the yearly strategy
- Determines sales strategy
- Determines yearly rate tables for all market segments
- Develops and steers the hotel's Revenue strategy
- Prepares forecasts and chairs the Revenue meeting
- Determines and implements pricing strategies and circulates the recommendations
- Nurtures relations with online partners
- Updates rates and restrictions throughout all distribution channels
- Collects, integrates and studies market and competition data on a daily basis
- Produces benchmarking, GDS performance and other reports
- Maintains work systems and tools
- Maintain the revenue reporting system and analyze reservation patterns
- Staying up to date on any software or data management trends
- Be totally familiar with hotel products, rates, and promotions at all times
- Maintain up to date understanding of company products and rates and involvement in cross selling of these when required
- Be aware of the strengths and weaknesses of all competing hotel and restaurant products and provide weekly regular updates after visiting competition hotels allocated for tracking purposes
- Provide ongoing market intelligence by monitoring business sources and segments
- Penetrate and saturate prospective and existing customer organizations for effective multi department selling
- Coordinating with the DOSM to pursue new market segments to secure sales and prepare proposals for consideration
- Positive communication of the hotel image to existing and potential customer at all times
- Ensure that revenues and / or cost controls are maximized through proactive actions rather than reactive management
- Report on trends in the industry and local markets
- Attends the hotel's revenue meetings as scheduled
- Be well groomed to the standards laid down
- To comply with all hotel rules and regulations as outlined in the handbook and to be aware of company disciplinary and grievance procedures
- To create an environment which promotes employee morale and encourages the team to have pride in their department with a high level of commitment
- To promote a helpful and professional image to the customer and give full cooperation to any customer requiring assistance with the prompt, caring and helpful attitude
- To anticipate the needs of the customer whenever possible, to enhance quality service and in turn enhance customer satisfaction
- To give full co-operation to any colleague requiring assistance in a prompt caring and helpful manner. To be flexible in assisting in other areas of the Hotel in response to the business and customer needs
- Is familiar with all related company documentation and especially with the relevant Operational Standards for his/her field of responsibility
Benefits
- Fun and engaging workplace culture
- Comprehensive training provided
- Career progression opportunities within Accor
- Managed Hotel
