Guest Service Agent
Accor Apartments & RealtyGold Coast City, Queensland, Australia
Posted October 15, 2025
Full Time
About the Company
Accor is an inclusive company, building diverse teams across the globe.
Job Description
As a Guest Service Agent, you will play a pivotal role in delivering exceptional hospitality and creating memorable experiences for our valued guests. Your responsibilities include rolling out the red carpet of hospitality, communicating with guests and colleagues, and promoting hotel amenities and services.
Requirements
- Previous experience in hotel front desk operations
- Innovative approach to exceeding customer service expectations
- Skilled at collaborating within teams, as well as working independently
- Proven ability to multi task and thrive under pressure, supported by strong organisational and time management skills
- Proficiency in both written and verbal communication
Benefits
- ALL Heartist Membership
- Family & Friends Discounts
- Accor Live Limitless (ALL) Loyalty Program
- Learn Your Way
- Build Your Network
- Worldwide Opportunities