API is looking for an experienced professional to join our team as an Account Director. We are seeking a seasoned Procurement Category Manager with a strong background in operational procurement.
Requirements
- Establish and maintain relationships with key stakeholders at all levels within the airline and hotel partners.
- Communicate and meet with major clients regularly to ensure that API deliverables are met.
- Create a client sourcing strategy based on solid market insights
- Report on strategy and savings matrix for nominated accounts
- Strive to create increased value for the client by providing new points of view and recommendations that are aligned with desired business goals.
- Develop and deliver strategic account objectives.
- Suggest solutions and innovative ideas to meet client needs
- Handle complaints and problems in a timely and effective manner.
- Prepare monthly, quarterly and annual reports and budget forecasts for the client.
- Provide strategic leadership to expand opportunities within assigned accounts.
- Communicate with the Vertical Leader on client performance, strategies and needs.
- Coordinate and manage weekly meetings with the designated airline to ensure sourcing deliverables remain on target and airline sign-off approval processes are followed.
- Maintain an action log to ensure all parties are aware of action points and follow-up resolve points are understood, leading weekly meetings to review with the airline and internally
- Support and help prepare client communications ranging from weekly performance meetings to business reviews.
- Assist the Research & Sourcing team in ensuring all details of a destination presentation are accurate and offered to the airline for review.
- Document, troubleshoot and resolve operational and sourcing events
- Become knowledgeable with API’s technology platforms for the Account Management department.
- Maintain spreadsheets and update databases as required.
- Support the Senior Account Director or Account Management on assigned projects as requested in line with the growth of the business.
Benefits
- Career growth opportunities
- Competitive salary and benefits package
- Professional development opportunities
- Flexible work arrangements
- Opportunity to work with a global leader in the travel industry
