Guest Service Agent
AC HotelsGreenville, South Carolina, United States
Posted August 14, 2025
Full Time
About the Company
AC Hotels by Marriott offers a modern, urban‑style hospitality experience for travelers who value design, comfort, and convenience. With over 150 properties worldwide, the brand focuses on essential luxury—clean, contemporary rooms, a signature AC Lounge with Wi‑Fi and quick‑service dining, and a curated selection of local tapas and cocktails. The company’s design philosophy blends a minimalist aesthetic with functional amenities, enabling guests to work or relax in a stylish yet efficient environment. By emphasizing the "little things" and fostering a people‑centric culture, AC Hotels differentiates itself as a destination that delivers a memorable stay without unnecessary frills.
Job Description
The Guest Service Agent is responsible for greeting and serving guests in a professional, gracious manner, registering guests, resolving guest problems, and closing guest accounts upon check out.
Requirements
- High school diploma or general education degree or equivalent combination of education and experience
- Must speak, read, and understand English
- Background and substance abuse screening required