Desktop Technician
Abacus TechnologyMaryland, United States
Posted June 16, 2025
52000 - 67000 USD year
Full Time
About the Company
Abacus Technology Corporation is a leading provider of high-quality technology solutions, specializing in enterprise information technology, management consulting, strategic communications, research, analysis, and IT services. The company focuses on delivering innovative, cost-effective solutions to enhance client productivity and satisfaction, with a commitment to making technology count for businesses.
Job Description
Abacus Technology is seeking a Desktop Technician to provide technical support for end users in an enterprise level environment at the Aberdeen Proving Ground.
Requirements
- 3+ years experience in a help desk or technical support role
- Security+ certified
- Ability to troubleshoot and repair desktops and laptops
- Expertise in Windows operating systems 8/10 for PCs and 2012/2016 on the server-side
- Knowledge of Windows PC and server configuration and integration
- Ability to handle high priority problem calls and interact with clients at varying organizational levels
- Strong organizational skills and attention to detail with the ability to manage priorities
- Outstanding oral communication and customer service skills
- Versatility, flexibility, and a willingness to work within constantly changing priorities
- Must be a US Citizen and hold a current Secret clearance
Benefits
- Health and Dental Insurance
- 401(k) and Matching
- Life Insurance
- Short- and Long-Term Disability
- Paid Time Off
- Paid Holidays
- Professional Membership
- Technical Training
- Certification
- Education Assistance