Yonkers- CY and RI Front Desk Positions
AAM 15 Management LLCCity of Yonkers, New York, United States
Posted December 29, 2023
Full Time
About the Company
AAM 15 Management LLC is a real estate investment and asset management firm that supports acquisitions, asset management, and investor relations. The company also provides corporate services such as human resources support and restaurant operations management for its portfolio of businesses.
Job Description
Hotel Front Desk Agents are needed to be the first point of contact for guests, managing all aspects of their accommodation, including registration, reservations, and providing information. The role involves creating a pleasant and memorable stay for guests through exceptional service.
Requirements
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify credit card data
- Register guests collecting necessary information
- Welcome guests upon arrival and assign rooms
- Respond to clients’ complaints in a timely and professional manner
- Liaise with housekeeping staff
- Confirm group reservations and arrange services
- Maintain updated records of bookings and payments