Barrow Brain and Spine is a physician-owned specialty practice focused in the areas of neurosurgery and advanced spine care. We are seeking a Care Coordinator to join our World-Class team.
Requirements
- Registers new patients in the electronic medical record (EMR) prior to scheduling the appointment that includes demographic and insurance information.
- Ensures all initial consultations, pertinent notes, lab slips, radiology and pathology reports are available to the physician prior to patient arrival.
- Facilitates patient clinic by greeting and rooming patients.
- Takes vitals and records assessment in the patient chart for physician review.
- Enters orders and E-Prescribe information and creates clinical visit summaries.
- Schedules follow-up appointments as needed.
- Communicates with physician’s staff to ensure continuity of care.
- Performs clinic room inventories and restocks as necessary.
- Prepares and runs daily clinic with limited oversight from Lead Care Coordinator or Practice Operations Supervisor.
- Assists Lead Care Coordinators and Practice Operations Supervisors with orders as needed.
- Assists recall list for physicians, creates diagnostic reviews, completes orders as testing is received and follows-up on non-compliant orders.
- Represents physicians by screening incoming telephone calls; recording and transmitting messages; scheduling, receiving, and announcing scheduled patients and visitors; screening unscheduled patients and visitors; arranging referrals to other health care providers; scheduling appointments for consultations, x-rays, lab tests, physical therapy, MRI's, CT scans, etc.
- Maintains patient confidentiality and follows all HIPAA guidelines.
- Keeps office equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and coordinating repairs.
- Participates in continuing education opportunities.
- Provides coverage to other positions as requested.
- Supports BBS Compliance program by attendance in annual training and following compliance guidelines.
- Acts as an ambassador of the BBS practice and their respective physician. Provides exemplary customer service to patients, families, teammates, vendors, and all other BBS visitors.
- Performs other duties as assigned.
Benefits
- Choice of two medical plans – HRA, HDHP/HSA options
- Dental and Vision plan
- Disability – short-term & long-term, 100% employer paid.
- Basic Life/AD&D, 100% employer paid.
- Voluntary Life/AD&D available for employee, spouse, and children
- Voluntary Critical Illness and Accident coverage
- Generous Paid Time Off
- Paid Holidays