Transcom Deutschland is a global customer experience partner that delivers digitally enhanced CX services across customer care, sales, content moderation, and back‑office functions. With more than 33,000 employees in 90 contact centers and work‑at‑home networks across 28 countries, the company supports over 300 clients—including e‑commerce disruptors, fintech innovators, and tech giants—through onshore, nearshore, and offshore solutions. Its core offerings include business process outsourcing, customer acquisition and retention, technical support, credit collection, CRM consulting, market research, process automation, and CX advisory. Transcom’s distinctive value lies in combining scale, global reach, and advanced digital tools to improve brand experience, boost customer satisfaction, and lower operating costs for its clients.
Open Positions
German - English Speaking IT Helpdesk Agent
Secondary school required, strong communication and interpersonal skills, basic software knowledge, ability to manage multiple projects and tasks
Spanish - English Speaking IT Helpdesk Agent
Secondary school degree, fluent English and Spanish, and strong communication skills
Polish - English Speaking IT Helpdesk Agent
Secondary school diploma required. Fluent language skills in English and Polish, exceptional writing and speaking abilities, and basic software knowledge
Czech-speaking Customer Service Employee
Secondary education, fluency in Czech and Hungarian, and excellent communication and problem-solving skills
HR Generalist - Part time (6hrs/day)
University degree, 2+ years of experience in HR, fluency in Hungarian and English, good PC skills
French - English Speaking Customer Service Agent
Fluent English and French, secondary school diploma, basic software knowledge, strong communication and interpersonal skills
Norwegian - English Speaking Customer Service Agent
Secondary school education, fluent English and Norwegian, strong communication skills
Italian - English Speaking IT Helpdesk Agent
Secondary school required, fluency in English and Italian, strong communication skills
English Speaking Customer Experience Specialists
Secondary school required, fluency in English, strong communication skills
Swedish - English Speaking IT Helpdesk Agent
Fluent English and Swedish, basic software knowledge, strong communication and interpersonal skills
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