SupportYourApp is a global Support‑as‑a‑Service provider founded in 2010, delivering secure customer and technical support, CX, and AI‑powered solutions to fast‑growing enterprises in over 60 languages. With a team of more than 1,200 professionals and certifications such as PCI DSS Level 1, ISO 27001, GDPR, CCPA, and HIPAA, the company emphasizes data security, compliance, and multilingual expertise. Its service portfolio spans Tier 1‑3 technical support, social media and chat services, back‑office operations, KYC/ID verification, data annotation, and staff augmentation for web, software, UX/UI, and QA roles. SupportYourApp differentiates itself through a refined onboarding and learning framework, customer‑centric consultants, and a tailored approach that adapts to each client’s unique needs. The firm’s mission is to empower businesses to grow by providing reliable, scalable support that enhances customer experience.
Open Positions
(Fluent Ukrainian) PPC Specialist (Ukraine)
3+ years ad setup experience in Google Ads (Search, GDN, Performance Max). Strong analytical skills & ability to create reports
(Fluent Ukrainian) PPC Specialist (Ukraine)
3+ yrs experience in Google Ads & Analytics. Strong analytical & communication skills. Fluent English
(fluent Ukrainian) Middle QA Engineer (Ukraine)
3+ years of QA experience. REST API and testing automation. AI/ML knowledge, logs analysis & CI/CD experience
(fluent Ukrainian) Middle QA Engineer (Ukraine)
3+ years experience in QA or full-stack. REST API & Test Automation tools. AI/ML background & Git/Jira knowledge. AI/ML systems (LLMs) knowledge
(fluent Ukrainian) Middle QA Engineer (Ukraine)
3+ years QA experience. REST API & AI ML testing skills. Experience with automated testing tools
(Georgian, English and Russian) Customer Support Consultant (Georgia)
Fluent in Georgian, English (B1), and Russian (B2). Strong communication, analytical, and research skills. Desire to help others is essential
(Fluent Ukrainian) PPC Specialist (Ukraine)
3+ years of experience in Google Ads, basic skills in analytical and tracking services, proficiency in English, and confident use of Excel and Google Sheets
(fluent Ukrainian) Middle QA Engineer (Ukraine)
3+ years of QA experience, understanding of REST API, experience with automated testing tools, ability to read logs and analyze errors
(fluent Ukrainian and English) Legal Counsel (Ukraine)
Master's degree in Law & Fluency in Ukrainian/English. 2+ years' experience in contract negotiation, & strong analytical skills
(fluent Ukrainian) Middle QA Engineer (Ukraine)
3+ years QA experience. REST API knowledge. AI/ML testing experience. Understanding of CI/CD
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