Siena AI develops empathic AI agents that automate customer interactions, enabling brands to increase revenue and extract actionable insights from conversations. Their technology blends natural language processing with emotional intelligence to deliver personalized, scalable support across web, mobile, and messaging platforms. By turning every customer touchpoint into data‑driven opportunities, Siena AI helps brands optimize engagement, reduce support costs, and accelerate growth. The company’s solutions are trusted by leading consumer brands such as FIGS, HexClad, Kitsch, and Grüns, who rely on Siena AI to drive measurable business outcomes.
Open Positions
Head of Engineering
Experienced in scaling teams to 30+, solid AI tooling skills, and a deep understanding of AI-native processes. Proven capability with agencies and technical decision-making. High agency & entrepreneurial mindset
Talent Operations Lead
4-6 years of experience in recruiting, talent operations, or people ops, 2 years of experience in startup or high-growth environments, track record of closing 30+ hires/year while improving process
Associate Product Manager
1-3 yrs PM exp. AI native mindset, can scope and deploy. Builder mentality, customer focus. Technical curiosity & a willingness to learn are key
Engineering Manager
Led product teams in high-performing organizations. Strong coding ability, customer empathy, and scrappiness are key. Bias for action and system expertise are also required
Fullstack Software Engineer
3+ years experience with Node.js/React/TypeScript. Strong with AWS, CI/CD, and microservices. AI-focused and a product driven mindset
Product Manager
3+ years of product management experience. AI fluency is essential, along with full-cycle ownership. Familiarity with API’s is key
Senior Fullstack Engineer
7+ years of software engineering experience, solid cloud experience, strong database skills, and product-focused mindset
AI Engineer
Expertise in AI product development, holistic problem-solving, and empathetic leadership and communication
Strategic Customer Success Manager
3+ years in Customer Success Management, strong technical aptitude, and proven track record with customer service technology platforms or e-commerce ecosystems
Account Executive
5+ years in SaaS sales (AI/CX/automation). Proven deal closing experience. Deep understanding of enterprise experience and AI. Expertise in sales cycles and data-driven strategies
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