Quantios is a global leader in SaaS solutions for the Wealth, Trust, and Corporate Services (TCSP) industry. Join a team of 300+ professionals across 12 offices worldwide, and be part of a company driving transformation in over 80 international jurisdictions.
Requirements
- Degree in Financial Technology, Computer Science, Information Technology, or a related field (or equivalent experience)
- Knowledge of business application software (e.g., ERP, CRM systems)
- Familiarity with core fintech products and industry standards (preferred)
- Basic understanding of ITIL concepts, including incident logging and escalation procedures (preferred but not mandatory)
- Proficiency in programming languages such as AL Programming, VB.NET, C#, SQL, Visual Studio, ASP.NET, AngularJS, Angular TypeScript, HTML5
- Data analysis and visualization skills (e.g., Tableau, Power BI)
- Ability to use ticketing systems, diagnostic utilities, and basic troubleshooting tools
- Knowledgeable about AI processes and usage
- Experience in managing projects from inception to completion
- Capability to follow structured troubleshooting processes and escalate complex problems to appropriate teams
- Awareness of financial regulations (e.g., DSS, KYC) and how they apply to fintech products
- Ability to handle multiple tickets or tasks simultaneously while adhering to SLA timelines
- Strong prioritization skills to manage workload efficiently
- Strong verbal and written communication skills for interacting with users, clients, and internal teams
- Willingness to work collaboratively with team members and escalate issues when necessary
- Familiarity with industry trends, fintech products, and emerging technologies
- Proactive in learning and adopting new technologies, methodologies, and standards to enhance service delivery
Benefits
- Generous Paid Time Off
- 401k Matching
- Tuition Reimbursement