Drone & 3D Data Support Associate

As a Product Support Associate, you'll become an expert in cutting-edge technology, specifically our drone flight and 3D data platform. You will collaborate with cross-functional teams to resolve customer issues and help improve our products.

Requirements

• Fluency in English and Portuguese (written and spoken)
• A bachelor's degree or higher in Geographic Information Systems (GIS), Geomatics, or a related field
• Strong problem-solving and troubleshooting skills
• Excellent time management and prioritization skills
• Customer-first mindset with deep empathy
• Clear and effective written and verbal communication skills
• Curiosity and a continuous learning mindset

Benefits

• Competitive Base Salary
• Training opportunities provided by Crescendo and outside entities
• 1-on-1 coaching with feedback sessions, mentorship, and opportunities for cross-functional development