Regional Field Engineering Manager

We are looking for a Regional Field Engineering Manager to oversee and coordinate field engineering operations across multiple locations within a designated region.

Requirements

• Lead and manage regional field engineering teams.
• Lead and manage regional field engineering vendors and partners.
• Plan and allocate resources for field projects.
• Monitor project progress and ensure timely completion.
• Develop and implement engineering best practices.
• Train and mentor field engineers.
• Ensure compliance with safety and quality standards.
• Conduct routine site inspections to verify adherence to our technology standards, field technician effectiveness, equipment setup, and user experience meet defined guidelines.
• Collaborate with school leaders to reinforce standards and address gaps with practical, empathetic solutions.
• Ensure operational readiness of all technology systems across assigned schools, including hardware, software, networking, and security devices.
• Respond quickly and professionally to all escalations from school leadership, providing support during and outside of regular business hours as needed.
• Oversee external service providers to ensure compliance with contracts, timelines, and brand expectations.
• Provide actionable feedback based on site visits and system data to support equipment lifecycle planning and procurement.
• Support IT leadership with seasonal forecasts and insights drawn from direct field interactions.
• Use help desk and ticketing systems to log support activities, trends, and team performance.
• Other Duties as assigned

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Life insurance
• Long-term disability insurance
• Short-term disability insurance
• 10 paid holidays annually
• Colorado’s Family & Medical Leave Insurance Program
• Paid Time Off (PTO)
• Flexible spending and health savings accounts