Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries, including foodservice, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors.
This position has the primary responsibility of scheduling and coordinating the work tasks and activities of 35+ equipment service technicians primarily in North America. The job involves handling customer complaints, scheduling visits, and ensuring timely completions of service work orders. The ideal candidate will have 5-7 years of customer telephone support experience, Microsoft Office skills, and excellent communication and leadership skills.
Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries, including foodservice, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors.