Deliver exceptional customer-centric service, oversee front desk operations, manage colleagues, and address guest needs or concerns. Create a positive and welcoming atmosphere while upholding professionalism and hospitality standards.
Requirements
- Greet guests professionally and warmly
- Foster effective communication with relevant departments
- Supervise Front Desk colleagues
- Handle guest complaints efficiently
- Maintain awareness of guest profiles
- Uphold environmental, health, and safety standards
Benefits
- Competitive salary
- Opportunities for career growth
- Collaborative work environment