Manager - Service Delivery

We are looking for a motivated and skilled individual to support our customers - healthcare professionals who use our products to help patients and their communities. The ideal candidate will have excellent leadership skills, strong business acumen, and customer relationship management skills.

Requirements

• Service Delivery Management
• Key Customer account management
• Manage Customer Service Cases
• Work with cross-function key leaders & suppliers
• Improve Operational KPIs
• Manage Spare Parts Availability and Logistics
• Manage Call Center process