Billing Manager

The Billing Manager leads a team within the Billing department, executing the monthly billing cycle for assigned partners and clients, and supporting partners in their billing administration. The role requires tactical billing expertise, leadership, management, oversight, and problem-solving skills.

Requirements

• Manage a team of team leads and billing analysts
• Ensure smooth workflow, equitable assignment distribution, and sufficient coverage during busier times
• Proactively forge strong working relationships with assigned partners
• Swiftly and effectively resolve billing and other issues
• Ensure compliance with firm deadlines and policies
• Proactively recommend and implement process, procedural, and policy enhancements
• Liaise with and support finance functions outside of billing
• Develop and conduct training sessions; maintain and enhance process documentation
• Promote a positive, energetic culture featuring accountability, strong communication, teamwork, collaboration, and excellence
• Lead departmental projects and other tasks as assigned
• Perform duties with the highest of moral and ethical standards
• Develop comprehensive expertise on assigned staff's billing tasks and the firm's billing system and ebilling platforms
• Understand ebilling processes; liaise with ebilling team to ensure timely billing and problem resolution
• Understand and manage key monthly billing dynamics: Prebill run and distribution process; invoice processing; client fee arrangements; billing guidelines; eBilling rejections, timekeepers and rates; matter maintenance; departmental mailboxes, ensuring responses are current and resolved; control reports (prepared not posted, etc.); departmental performance metrics
• Provide professional development (training/mentoring)
• Regular dialogue on performance and timely addressing of performance issues
• Provide performance evaluations on assigned staff during the annual evaluation process and provide performance updates to management on an ongoing basis
• Participate in recruiting, interviewing, and transition of assigned staff
• Other duties as required to fully meet the requirements of this position

Benefits

• Medical
• Dental
• Vision
• 401k
• Profit Sharing
• Short-term/Long-term Disability
• Life Insurance
• Tuition Reimbursement
• Paid Time Off
• Paid Holidays
• Discretionary Bonuses