Our organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins.
Requirements
- 1-3 years of experience in consumer lending or member service roles involving lending conversations, including 1-3 years at a financial services organization.
- Working knowledge of consumer loan products including personal loans, auto loans, and HELOCs.
- Strong communication skills, with the ability to explain loan terms, credit decisions, and stipulation requirements clearly.
- Familiarity with credit reports, DTI calculations, and basic underwriting principles.
- Ability to use loan origination systems and CRM tools to document member contact and update application status.
- High attention to detail, organizational skills, and the ability to manage a high volume of applications in a fast-paced, centralized environment.
- Member-focused mindset with a consultative, empathetic approach to lending.
- Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.
- Ability to lift a minimum of 25 lbs. (file boxes, computer).
Benefits
- Retirement Plan
- 401k Matching
- Paid Time Off