Capita is a leading outsourcing firm that helps public and private sector clients streamline complex business processes, enhancing consumer experiences through market‑leading technology. With a workforce of 34,000 employees operating across eight countries, it delivers people‑centric services to UK and European clients in areas such as central government, local public services, defence, learning, fire & security, contact centres, and pension solutions. The company’s publicly listed status and £2.4 bn revenue underscore its scale and financial stability, while its commitment to digital transformation and automation keeps it responsive to evolving societal needs. Capita’s distinctive blend of technology expertise, broad service portfolio, and a culture focused on continuous improvement positions it as a vital partner for organisations seeking efficient, high‑quality operational support.
Open Positions
Training Delivery Instructor - Weapons Engineering
Experience in Royal Navy Weapons Systems maintenance, team leadership, electronics qualification, IT proficiency, and UK SC clearance
Sales Through Service - Customer Advisor
Grade 12 / NQF L4, 9 - 12 months contact centre experience / BPO / International Experience with, Sales / Telesales / Sales Through Service / Cold Calling sales - Advantageous
Behaviour Consultant
Experience in student support, behaviour management, and training delivery. Specialist knowledge in SEMH and SEND
Training Delivery Instructor (cryptographic systems)
HNC in electronics (minimum) or equivalent, proficiency in using IT (hardware/software) within the workplace, ability to gain UK SC clearance
Data Scientist
2 years’ experience applying data science across mainly qualitative data and preferably in a contact centre
Apprentice
Hands-on experience, theoretical classes, adherence to safety rules
Energy Economist (m/w/d) - Focus: Supplier Change
Commercial training or experience in energy sector, funded knowledge in energy-related areas, and high sense of responsibility
Functional Specialist PIP - Northern Ireland
one year's post-registration experience, fully registered with a relevant UK regulatory body, excellent observational and communication skills, the ability to work quickly
Customer Advisor
High proficiency in English, time management, active listening, problem solving, communication, adaptability, and customer-centric approach
Customer advisor
High school diploma, 1-2 years of customer service experience, and strong sales skills
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