CAA Niagara is a regional automotive and travel services organization that serves more than 163,000 members across the Niagara region with a workforce of over 300 employees. The company offers a comprehensive suite of member benefits, including roadside assistance, travel consultation, home and auto insurance, travel medical coverage, and exclusive rewards and discounts. By combining reliable, locally focused support with nationwide mobility solutions, CAA Niagara delivers peace of mind to members from their own backyard to any destination. The organization is governed by a Board of Directors that safeguards financial health and steers strategic growth, fostering a culture of service excellence and community engagement.
Open Positions
Member Services Representative Part-Time
Tech-savvy, strong communication, multitasking, and eye for detail
Communications Coordinator
Post-secondary education in Communications, Marketing, Public Relations, or a related field, or equivalent work experience, with a minimum 2–3 years of experience in communications, marketing, or public relations
Emergency Roadside Services (ERS) Driver - Part-Time
Valid driver's license, physical readiness, and completion of driver training program
Web Operations Specialist
Post-secondary education, 3-4 years of experience managing websites, and experience coordinating digital projects
Emergency Roadside Services (ERS) Driver
Valid driver's license, physical readiness, and 2+ years of customer service experience
Project Manager - IT
3+ years of project management experience, Bachelor's degree in Computer Science or related field, strong communication and problem-solving skills
Member Services Representative (FT)
Customer service experience, technical skills, and strong communication skills required
Insurance Product Manager
3-4 years of experience in product management, operations, or related fields, Bachelor's degree in Business, Finance, or related field