We are seeking a reliable and detail-oriented Contract Show Vault Associate to support secure item handling and vault operations during trade shows and events.
Requirements
- Act as the onsite point of contact responsible for all items entering the vault workflow during shows.
- Maintain accurate chain-of-custody from initial receipt through end-of-day transfer.
- Ensure items are properly documented, labeled, stored, and kept in secure areas throughout the event.
- Maintain organization and control over all vault materials, storage units, and equipment.
- Prevent unauthorized access to items and escalate concerns as needed.
- Collect and verify all required customer and item information before accepting items.
- Maintain clear, organized records throughout the show for all vaulted or consigned items.
- Reconcile item counts and documentation with other onsite team members to ensure accuracy.
- Support end-of-day reporting and handoff procedures.
- Provide clear and consistent explanations of vault or consignment options when approached by customers.
- Answer high-level questions about timing, next steps, and expectations.
- Contact customers when required to complete outstanding actions related to their items.
- Assist with booth setup and teardown including preparing vault equipment, secure storage areas, and necessary materials.
- Maintain a clean, organized, and professional work area with special attention to secure spaces.
- Collaborate with other onsite team members to ensure smooth event operations and customer flow.
- Adhere to company policies regarding professionalism, equipment care, and event conduct.
Benefits