Customer Experience Specialist 1 - Locks

Customer Experience Specialist 1 - Locks at Allegion helps improve customer experience by providing customer service support for business requests in a professional and courteous manner. The role involves managing customer service interactions, following standard operating procedures, and maintaining active engagement in training activities to ensure awareness of all Allegion product, policy, guideline, and procedure changes.

Requirements

• 6+ months customer service experience in a fast-paced, collaborative, team environment
• HS Diploma or GED required
• Strong written and verbal communication skills
• Working knowledge of PC based software applications (Microsoft Office – Outlook, Word, Excel) & basic web applications
• Ability to multi-task, prioritize, and manage time efficiently

Benefits

• Health, dental and vision insurance coverage
• Competitive paid time off
• 401K plan with 6% company match and no vesting period
• Health Savings Accounts
• Flexible Spending Accounts
• Disability Insurance
• Life Insurance
• Tuition Reimbursement
• Voluntary Wellness Program
• Employee Discounts through Perks at Work
• Community involvement and opportunities to give back