Desktop Support Engineer

Align seeks a highly experienced and motivated Desktop Support Engineer that possesses strong client-service skills and solid desktop troubleshooting experience. This position will report to the Align Managed Services team, which provides monitoring and support services for critical and noncritical IT assets.

Requirements

• Provide on-site desk side support for desktop-related and end user technical issues at one of our key managed services client locations
• Provide technical support for desktop-related and end user technical issues for key managed services client
• Provide outstanding customer service, IT support, follow through and resolution with a focus on Executive and VIP end users
• Install, upgrade and remove desktop applications / user workstations
• Inventory control of hardware and peripherals
• Troubleshoot general computer and server problems and ensure all systems, workstations and printers are in working order and operating efficiently

Benefits

• Full benefits
• Competitive salary
• Paid training