Align seeks a highly experienced and motivated Desktop Support Engineer that possesses strong client-service skills and solid desktop troubleshooting experience. This position will report to the Align Managed Services team, which provides monitoring and support services for critical and noncritical IT assets.
Requirements
- Provide on-site desk side support for desktop-related and end user technical issues at one of our key managed services client locations
- Provide technical support for desktop-related and end user technical issues for key managed services client
- Provide outstanding customer service, IT support, follow through and resolution with a focus on Executive and VIP end users
- Install, upgrade and remove desktop applications / user workstations
- Inventory control of hardware and peripherals
- Troubleshoot general computer and server problems and ensure all systems, workstations and printers are in working order and operating efficiently
Benefits
- Full benefits
- Competitive salary
- Paid training