The Senior Director of Technical Solutions - Development assumes a multifaceted role, combining leadership responsibilities overseeing a technical team with hands-on consulting for Zuri Group clients and internal projects. This role encompasses team mentorship and guidance, fostering the professional development of our staff, ensuring the consistent delivery of exceptional services to clients, and upholding Zuri Group's rigorous management standards.
Requirements
- Adhere to Zuri Group’s management standards for leadership, communication, administration, performance management, team building, strategic thinking, and conflict resolution.
- Drive employee engagement, growth, and support team members with career growth and development, advocating for project assignments and/or professional development to advance career objectives and Zuri’s strategic plan.
- Facilitate successful resolution of conflicts for team members as necessary, modeling constructive conflict management strategies.
- Synthesize regular performance feedback from project leadership and colleagues for team members to optimize client outcomes and support team development.
- Oversee and proactively provide strategic recommendations and best practice advice on meeting goals through software system configuration, customization, process improvement, and/or staff training.
- Lead comprehensive client education and training initiatives, with a specific focus on ensuring a smooth go-live transition and facilitating user proficiency by providing expert guidance and empowering clients to harness the full potential of their new technologies.
- Establish yourself as a trusted advisor to clients, gaining a deep understanding of their unique requirements and aligning solutions with their specific business objectives.
- Champion effective communication strategies to foster robust client relationships, adeptly managing and fulfilling their needs with a keen understanding of their objectives and expectations.
- Collaborate closely with cross-functional teams to articulate the scope of work needed to meet client requirements, meticulously assessing the level of effort required.
- Spearhead and oversee the strategic development of software solutions tailored to meet project objectives and precise requirements, serving as the driving force behind innovation and excellence in technical project deliverables.
- Forge collaborative partnerships with clients and cross-functional development teams, demonstrating an innate ability to discern intricate business requirements.
- Architect and engineer cutting-edge software applications, applying your expertise in programming languages such as Java, Python, C#, or JavaScript.
- Craft and sustain code of exemplary quality, characterized by its cleanliness, efficiency, and comprehensive documentation and oversee junior staff’s code to maintain quality standards.
- Conduct unit and integration testing to ensure that software applications meet functional and performance requirements.
- Identify and troubleshoot issues with software applications, and implement fixes or workarounds as needed.
- Remain current with the latest trends and advancements in software development and deliver informed recommendations to clients and stakeholders.
- Provide ongoing support and maintenance for software applications, including bug fixes and feature enhancements.
- Collaborate with other members of the development team to ensure that projects are completed on time and within budget.
Benefits
- Medical, Dental, and Vision insurance, some plans covered 100% by Zuri Group.
- Health Savings Account (HSA) contribution by Zuri Group on eligible plans.
- Basic Life Insurance provided by Zuri Group.
- Group plans for voluntary coverage including Short-Term Disability, Long-Term Disability, Life, Accident, Critical Illness, and Supplemental Vision.
- 401(k) Plan with 3% employer contribution.
- Flexible Spending Accounts (FSA) for health and dependent care expenses.
- Company cell-phone plans and work-from-home equipment.
- Wellness program and an emphasis on work-life balance.
- Continuing education time and reimbursement.
