We are seeking an experienced Hospitality Manager with a strong background in premium food and catering services to join our team at one of our prestigious education settings. The role involves overseeing events featuring fine dining, silver service, and premium banqueting delivered to the highest standards.
Requirements
- Full UK driving licence & access to a vehicle
- Flexible approach to working
- Proven experience managing high-volume events, conferences, or catering operations within a 5* hotel or corporate environment
- At least 5 years' experience of managing events in your current role
- Strong knowledge of food, hospitality, and operational delivery, with a keen eye for presentation and quality
- Excellent communication and stakeholder management skills, with the ability to build and maintain strong client relationships
- Commercially minded, with experience managing budgets, labour costs, and identifying revenue opportunities
- Exceptional organisational and planning skills, able to manage multiple events and work streams simultaneously
- Experience leading and developing teams, motivating staff to deliver their best performance
- IT literate, with familiarity using hospitality booking systems
- Strong understanding of revenue management and guidelines to maximise event profit
- Market knowledge of competitors and event industry trends
- A proven track record and ability to provide high levels of service under pressure
- Exceptional communication and customer service skills, both written and spoken
- Strong time management skills with the ability to multi-task while maintaining an immaculate and professional appearance
- An understanding and willingness to contribute to a 24h operational schedule when required
- Experience working on large events circa 800 covers is preferred, but not essential
- Ability to multi-task; you will be working across a number of activities and clients with tight deadlines
- Ability to anticipate problems / issues and suggest proactive resolutions to be put into place
- Strong operations and logistics management skills, including planning of shipments, transport
- Strong spreadsheet and budget management skills, including use of Microsoft Excel
- Presentation skills (verbal and written), internally and to clients/suppliers including use of Microsoft PowerPoint
- Excellent communication skills – verbal and written, internally and to clients / suppliers
- Team management - management and coordination of junior team members
- Creative thinking and awareness of event industry trends
- Attention to detail and organisation critical
Benefits
- 28 days holiday (including bank holidays)
- 3 volunteering days to give back to causes you care about
- 3 days grandparent leave for those special family moments
- 24 weeks enhanced maternity leave
- Bespoke training & development opportunities
- Pension & life insurance
- Discounts on high street brands, cinema & holidays via the Perkbox App
- Wellbeing hub & access to employee assistance programme
- Free meals while at work
- Career development & HIT Apprenticeships for all experience levels
