
Job description
We are seeking a Senior Specialist - Customer Success to join our Asia Pacific Customer Success Team. As a trusted advisor, you will ensure our customers have the products and services that best fit their immediate needs and future use cases. You will work in close collaboration with the wider business to streamline and structure the customer journey for maximum impact and value.
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Company

Energy & Mining • Tech, Software & IT Services
Wood Mackenzie is a global leader providing data, analytics, and consulting services to the energy, metals, and natural resources sectors. For over 50 years, the company has empowered key decision-makers – including energy producers, financial institutions, and governments – with the insights needed to navigate complex markets. Wood Mackenzie distinguishes itself through its integrated approach, fusing proprietary data with expert analysis and advanced AI technology. This enables clients to identify risks, capitalize on opportunities, and make confident strategic decisions across the entire value chain, with a particular focus on the energy transition, renewables, and commodity markets.