Staff Backend Engineer (AI & Agentic Systems)

Staff Backend Engineer (AI & Agentic Systems) required to design, develop, and maintain robust, scalable, and high-performance object-oriented code in backend services, develop public REST APIs, and craft systems designs. The role will involve collaborating with cross-functional teams, conducting code reviews, mentoring junior engineers, and driving engineering best practices. The team will focus on building AI Platform to support feature development teams to build robust features faster, and the role will involve contributing to the architecting and realization of our next-generation Agentic AI Platform.

Requirements

• Design, develop, and maintain robust, scalable, and high-performance object-oriented code in backend services.
• Develop public REST APIs using Java and internal gRPC APIs for inter-service and inter-system communication.
• Craft systems designs, lead design decisions, and drive alignment with other senior engineers.
• Write automated unit tests, integration tests, end-to-end tests, concurrency tests, load/performance tests.
• Analyze existing systems to identify bottlenecks, tech debt, and implement scalability, and stability improvements.
• Implement automation for testing, monitoring, healing, and scaling applications, continuous integration and deployment to reduce time to market.
• Collaborate with cross-functional teams, including product managers, designers, and other engineers, to define and implement new features.
• Conduct code reviews (comment, approve, seek revisions, merge), mentor junior and mid-level engineers, and actively promote engineering best practices.
• Dive deep and troubleshoot complex issues, devise fixes, author root cause analysis documents, and ensure lasting performance and reliability.
• Maintain robust documentation (design docs, run books, change management docs, and readiness plans).
• Provide live-site support for production applications by monitoring systems, ensuring rapid incident resolution, and driving continuous improvement.
• Drive cross-team projects as a single-threaded-owner (STO) or tech lead, and actively unblock other engineers to make progress.
• Design and build agentic AI systems and services, enabling autonomous workflows, reasoning, and task execution within Mobility platforms.
• Develop AI agents from scratch, including orchestration, tool usage, memory, and multi-step decision-making capabilities.
• Implement and scale multi-agent architectures to support complex, distributed use cases across payments and fleet ecosystems.
• Integrate systems using Model Context Protocol (MCP) or similar frameworks to enable secure and scalable interaction between AI agents, APIs, and enterprise data sources.
• Build and optimize LLM-powered services (e.g., OpenAI APIs, LangChain) for production-grade performance, reliability, and cost efficiency.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Retirement savings plan
• Paid time off
• Health savings account
• Flexible spending accounts
• Life insurance
• Disability insurance
• Tuition reimbursement