Retail Floor Lead at Vuori: lead retail sales team, create unforgettable customer experiences, and supervise sales floor while assisting with leadership duties.
Requirements
- Create an unforgettable customer experience
- Works with the sales team to ensure each customer receives the best experience possible.
- Takes ownership of the sales floor and sales team to ensure customer experience is the first priority.
- Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit.
- Forge lasting relationships with customers by engaging with them about product details, new product and replenishment and invite them to upcoming events.
- Be knowledgeable on what's new and what's selling well and shares with both the customer and team.
- Leads the team on the day to day operations of the store when the Store Manager or Assistant Store Manager is not in.
- Motivates the sales team and achieves sales goals in a team-based commission environment.
- Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.
- Leads the team in the completion of projects while keeping the focus on customer experience.
- Communicate inventory needs to support the business goal
- Works with Retail Store Manager on daily maintenance, sales strategy, community and team management to ensure the business runs smoothly and successfully.
- Leads the team in daily maintenance of the store including restocking product, maintaining visual merchandising and cleaning.
- Utilizes the utmost responsibility, attention to protocol and safety standards in closing/opening the store daily.
- Under the guidance of the Retail Store Manager, encourages employees to give 100%, adhere to punctuality and role responsibilities at all times.
Benefits
- Health Insurance
- Savings and Retirement Plan
- Employee Assistance Program
- Generous Vuori Discount & Industry Perks
- Paid Time Off
- Wellness & Fitness benefits
