Retail Floor Lead

Lead the retail sales team by example, forging connections with customers while communicating Vuori's brand values through insightful product knowledge and a happy, optimistic outlook. Supervise the retail floor and take initiative, delegate work, and be a "go to" person. Assist in leadership duties under the direction of the Store Manager.

Requirements

• Create an unforgettable customer experience
• Works with the sales team to ensure each customer receives the best experience possible
• Takes ownership of the sales floor and sales team to ensure customer experience is the first priority
• Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit
• Forge lasting relationships with customers by engaging with them about product details, new product and replenishment and invite them to upcoming events
• Be knowledgeable on what's new and what's selling well and shares with both the customer and team
• Lead the team on the day to day operations of the store when the Store Manager or Assistant Store Manager is not in
• Motivates the sales team and achieves sales goals in a team-based commission environment
• Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer
• Leads the team in the completion of projects while keeping the focus on customer experience
• Communicate inventory needs to support the business goal
• Works with Retail Store Manager on daily maintenance, sales strategy, community and team management to ensure the business runs smoothly and successfully
• Leads the team in daily maintenance of the store including restocking product, maintaining visual merchandising and cleaning
• Utilizes the utmost responsibility, attention to protocol and safety standards in closing/opening the store daily
• Encourages employees to give 100%, adhere to punctuality and role responsibilities at all times

Benefits

• Health Insurance
• Savings and Retirement Plan
• Employee Assistance Program
• Generous Vuori Discount & Industry Perks
• Paid Time Off
• Wellness & Fitness benefits