Mgr-Territory

The Territory Manager has responsibility of an assigned service territory with direct supervision of route representatives. Responsible for Territory service safety and results, including customer retention, growth of the business, loss and ruin, piece budget, employee retention, accounts receivable collection, customer renewals, Aramark direct sales, customer satisfaction, route sales and credits.

Requirements

• Promote and sustain a safety culture
• Effectively evaluate, coach, and develop Route Sales Representatives (RSRs) in your territory
• Manage day to day activities of customer service program(s) for the territory
• Visit all required customers each quarter to review growth and service opportunities
• Ensure RSRs respond to and resolve all service requests timely
• Negotiate and secure renewal agreements with existing customers that protect pricing and profitability
• Recruit, select and hire Route Sales employees
• Deliver and participate in training to ensure customer retention and service goals are met
• Coordinate collections for accounts receivable
• Protect and manage merchandise control processes
• Investigate and report on all accidents or incidents, within 24 hours of notification