Senior Manager, People Operations

We are seeking a Senior Manager, People Operations to lead and scale our People Ops function, managing a team responsible for end-to-end employee lifecycle administration, immigration, and global mobility. The ideal candidate will have 8+ years of People Operations or HR experience, with at least 3 years in a people management role, and a builder's mindset.

Requirements

• 8+ years of progressive People Operations or HR experience, with at least 3 years in a people management role
• Demonstrated expertise leading core People Ops functions at a high-growth technology company, with deep experience managing back-end administration and compliance across multiple countries
• A builder's mindset: you're energized by ambiguity, comfortable operating without a fully-formed playbook, and skilled at creating structure without overcomplicating things
• Strong knowledge of employment laws, payroll compliance, and HR regulatory requirements across multiple jurisdictions
• Proven track record of managing HRIS platforms and maintaining data integrity (experience with HiBob / Workday)
• Experience with ticketing and case management systems (Jira Service Management or similar platforms) to manage People Ops requests, automate processes, and track resolution
• Exceptional operational execution skills, with the ability to manage multiple complex initiatives simultaneously
• Strategic mindset with the ability to balance long-term planning with day-to-day operational excellence
• Data-driven approach to problem-solving, with proficiency in analyzing HR metrics and translating insights into action
• Outstanding communication and stakeholder management skills; you build trust across all levels, bring a clear perspective to the table, and can influence your peers and leaders alike
• Bias for action and a solutions-oriented continuous improvement mindset, comfortable navigating ambiguity and driving change in a fast-paced environment while building for simplicity and operational efficiency
• Must be authorized to work in the U.S. without the need for current or future employer sponsorship
• Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact

Benefits

• Comprehensive medical, dental, and vision coverage, with 100% of employee-only benefit premiums covered for most medical plans
• 16 weeks paid Parental Leave for all new parents
• Health & wellness stipend
• Remote workspace, internet, and cellphone stipend
• Commuter benefits for team members who report to the SF and NYC office
• Family planning benefits
• Matching 401(k) contribution with immediate vesting
• Flexible PTO policy, plus 80 hours of Sick Time
• 11 company-paid holidays