Digital Account Manager - Client Success

The Account Manager role is responsible for building, maintaining, & growing relationships with clients by managing their advertising campaigns across multiple publishers/platforms. The primary focus is ensuring our clients achieve & exceed their desired marketing goals through strategic campaign planning, and data analysis.

Requirements

• Closely partner with sales team(s), in owning the client relationship by: building solid rapport, demonstrating transparency, & delivering results against joint business objectives
• Understand, manage, and anticipate client expectations, gain client alignment, and fully mobilize/engage partner teams against the aligned approach while maintaining a strong communicative relationship
• Create a consistent open line of communication ensuring our value story & service successes are in parallel to a client's needs/goals via performance reviews (Weekly, Monthly, etc.)
• Articulate media programs to devise appropriate strategies and campaign implementation plans
• Work alongside our sales, and post sales optimization teams to formulate and act upon appropriate digital strategies and executions
• Advise our clients on how best to leverage feasible ongoing and impending marketing strategies
• Ensure a highly consistent marketing message across paid search, organic presence, display, social media, and O&O digital/print marketing channels
• Daily proficiency in customer relationship management, online search, and display advertising techniques and LocaliQ proprietary technologies
• Review day to day campaign performance in collaboration with post sales optimization counterparts, assess digital campaign trends, facilitate client advertising performance discussions, & identify proactively creative new advertising techniques to further our client’s digital marketing needs
• Hold primary responsibility for communicating and collaborating with backend support resources including, but not limited to, various digital solutions and ad operations teams, focused on delivering and exceeding client objectives (Daily, Weekly, Monthly, As Needed)

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance