The University of Central Florida is seeking an Academic Success Coach to work in the College of Sciences. The successful candidate will provide coaching services to UCF students, develop and implement proactive outreach services, and work collaboratively with other student support and well-being offices across campus.
Requirements
- Maintain a case load/roster of students and use MyKnightStar to track and monitor both engagements and ongoing progress and success of their students.
- Use relevant programs and technology to create pathways for persistence, progression, and timely graduation.
- Develop and implement highly proactive outreach services to their students, with particular attention to retention and student success.
- Provide students with holistic support by working with them to co-develop success plans and empowering them to understand their own degree requirements so that they can become advocates for themselves.
- Analyze students' academic and personal issues and refer students to the appropriate campus resource office.
- Engage with UCF students to provide accurate and timely information and coaching support to students from initial enrollment through successful completion of programs.
- Support student retention and graduation initiatives. Identify and help to resolve barriers that impede academic success.
- Monitor student progress and performance, analyze problem areas, determine solutions, and conduct intervention activities for students when needed.
- Demonstrate knowledge, skills, and abilities to function autonomously as an Academic Success Coach (ASC) for relevant college programs and/or student populations.
- Reinforce the value of coaching through ongoing student relationships.
- Meet the productivity and goal expectations set by the unit and the University.
- Serve as the appointed representative to the academic college, and perform related duties associated with college-level retention, progression, graduation, and overall student success.
- Implement strategies, in partnership with the college, to increase registration and enrollment, promote timely graduation, and meet established outcomes.
- Assist leadership (Director, Associate Director, Assistant Director, and Senior Academic Success Coach) with developing and coordinating college-based recruiting, outreach, orientation, and ongoing engagement programming in partnership with the academic college.
Benefits
- Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
- Paid time off, including annual and sick time off and paid holidays
- Retirement savings options
- Employee discounts, including tickets to many Orlando attractions
- Education assistance
- Generous Paid Time Off
