Solutions Analyst (Austin)

The Texas Workforce Commission is seeking a Solutions Analyst to translate business challenges into technical solutions, using their expertise and following our established SDLC. The ideal candidate is highly motivated with strong problem-solving and analytical skills.

Requirements

• Experience as a systems analyst or a bachelor’s degree, preferably in a technical or analytical field and three years of experience as a systems analyst.
• Experience conducting fit/gap sessions, performing system configuration, conducting testing including UAT and developing training documentation.
• Experience and skill preparing requirements documentation such as: business requirements in shell statement format, requirements traceability matrix to verify all requirements are included in design documents created by developers, write test cases and/or review test cases created by testers, quality assurance staff, and/or end users
• Skills in developing creative and workable solutions to complex problems.
• Knowledge of SDLC (waterfall, hybrid, a blend of waterfall and agile) principles and practices.
• Ability to document business requirements in a shell format is a higher priority that writing use cases.
• Proactive and detail-oriented, able to manage multiple concurrent projects and tasks
• Skill planning and organizing work to meet deadlines.
• Demonstrated experience in system analysis, structured query language (SQL), problem solving and design work.
• Experience with Microsoft Windows and Office products: Outlook, Word, Excel, Visio and PowerPoint. Experience with SharePoint.
• Ability to communicate effectively orally and in writing with team members, customers, and management.
• Knowledge about state and federal requirements governing the missions and business processes and application solutions used by the following TWC programs: Child Care and Early Learning (CCEL), Unemployment Insurance, Vocational Rehabilitation, and/or Workforce Development.
• Experience in Public Sector service delivery.

Benefits

• Family Friendly Certified Workplace
• Competitive starting salary: $5,100.00 - $6,300.00 / month
• Defined Retirement Benefit Plan
• Optional 401(k) and 457 accounts
• Medical Insurance
• Paid time off, including time for vacation, sick and family care leave