Manager (Austin)

Texas Workforce Commission seeks a Manager IV to lead a dynamic team in the Workforce Automation department, overseeing daily operations and activities, and working closely with internal and external users to build automation systems. The Manager IV will have considerable latitude for initiative and independent judgment, and will be trusted to make recommendations for maintenance and enhancement of TWC's Workforce Development automation tools. The ideal candidate will have experience in the development, implementation, or interpretation of policies and procedures, and will be proficient in relational databases, data analytic software, and diverse system applications.

Requirements

• Five years of full-time experience in the development, implementation, or interpretation of policies and procedures in a public or private agency
• One year and six months of experience in an administrative management or supervisory capacity
• Relevant academic credits may be applied toward experience qualifications
• One year of full-time in-service TWC experience classified as a Manager III with regular status
• Relational databases and query languages
• Data analytic software and tools for the analysis and development of visualizations
• Diverse system applications for managing job seeker and employer needs
• Microsoft Office 365 application suite
• Managing relationships with outside vendors
• Creating administrative reports and specialized research projects
• Establishing priorities, standards, and measurement tools
• Coordinating and evaluating program activities
• Preparing and delivering presentations, reports and recommendations
• Balancing competing priorities and requests
• Excellent written and verbal communication skills
• SQL: Demonstrated expertise in writing complex queries
• Python: Proficient in Python programming for data analysis and automation
• Data Visualization: Power BI and Tableau experience
• MS Excel: Advanced skills in creating and manipulating Pivot Tables and Pivot Charts
• Microsoft Suite: Experience administering SharePoint and utilizing Forms, Power Automate, and Power Apps
• Ability to work in a fast-paced, cross-functional environment
• Communicate proactively with leadership, teams and internal and external stakeholders
• Identify problems, evaluate alternatives, and implement effective solutions
• Think outside the box to recommend creative solutions to challenges faced by the division
• Develop and maintain excellent working relationships across the agency
• Supervise and motivate staff in support of department goals
• Stay informed of programs and emerging technologies and legislative changes

Benefits

• Defined Retirement Benefit Plan
• Optional 401(k) and 457 accounts
• Medical Insurance
• Paid time off, including time for vacation, sick and family care leave