Transcat is growing and is adding to our talented sales team! Our sales team is expanding rapidly, and we’re looking for passionate, driven professionals to help us reach new heights. This is your chance to join a dynamic group that thrives on collaboration, innovation, and success.
Requirements
- Develop and execute regional customer retention and growth strategies aligned with company revenue and Service channel sales goals
- Proactively engage with current, new, and at-risk regional customers through face-to-face interactions and personalized communication
- Analyze customer and regional business data to identify risks, trends, and opportunities to expand revenue within current and new service tracks
- Build strong relationships with key customers and prospects within the region through methodical, personalized, and consistent customer attention, engagement, and service
- Collaborate with cross-functional teams (e.g., Operations, Customer Service Coordinators (CSR), product development, marketing) to improve the quality of the customer experience and facilitate ease of doing business
- Identify and pursue new market opportunities, customer segments, and Service channels
- Strengthen Lab Relationships—Ensure full understanding of assigned lab(s) capabilities and lab-identified opportunities by creating and maintaining a positive relationship with the Lab Manager and maintaining a cadence of communications and lab visits that allow for regular knowledge transfer
- Manage sales activities in assigned geographic markets, including providing feedback to colleagues, including Lab Manager, ADMs and CSRs regarding sales approaches and efforts
- Provide coaching, guidance, and support to team members
- Motivate and inspire the team to achieve retention and current and new customer growth and channel goals
- Fully utilize Salesforce and leverage its capabilities to drive sales and improve customer service (e.g., manage leads, track customer interactions, build and maintain relationships with customers, track communications and sales performance in accordance with Transcat processes, identify trends, make data-driven decisions, generate reports on key metrics, such as sales pipeline, outreach, conversion rates, customer lifetime value, and activities related to building knowledge of market opportunities, size of market, potential targets and channel opportunities, competitors, lead generation, and prospecting)
Benefits
- Paid time off
- Health insurance
- Tuition reimbursement
- Retirement
- Stock purchase plan
