This position will be part of the ET Digital Workplace Services function, responsible for managing strategic technical and operational partnerships with 3rd party organizations who will supply various operational functions to AEGON. The role of Sr IT Desktop Strategist will work to identify opportunities to improve service performance.
Requirements
- Bachelor’s degree in Information Systems, Computer Science or technically related field, or an equivalent combination of education and experience may be considered.
- Minimum of 5+ years demonstrated related experience.
- Strong written and verbal communication skills enabling effective articulation of strategy
- Breadth of knowledge across majority of technology disciplines including web, database, data center, network, and workforce computing technologies
- Deep understanding of modern endpoint management ecosystems, including SCCM, Intune, and automated application delivery frameworks, with the ability to drive modernization and standardization across a global environment.
- Proven understanding of cloud technologies available
- Experience modernizing legacy code and automations with SQL databases, Visual Studio, and GitHub (branching, pull requests, CI), refactoring into maintainable, testable components.
- Experience with cloud-based virtual desktops including Azure Virtual Desktop (AVD), AWS WorkSpaces, Citrix, and Nerdio, covering deployment, scaling, image management, security, and cost optimization.
- Experience with ServiceNow (SNOW) and enterprise ITSM processes, including automated PC provisioning/build pipelines (physical and virtual), Hardware Asset Management (HAM), Software Asset Management (SAM), full asset and lifecycle management workflows, and cost/billing reconciliation.
- Strong understanding of technology architecture principles
- Ability to convert complex information into simple, explainable solutions
- Understanding of current and future business needs met by infrastructure platforms
- Possesses a strong planning orientation with integrative and strategic thinking skills
- Ability to quickly learn and apply new concepts and coach others in new technologies and strategies
- Ability to drive and achieve consensus/support from large diverse groups
Benefits
- Competitive Pay
- Bonus for Eligible Employees
- Pension Plan
- 401k Match
- Employee Stock Purchase Plan
- Tuition Reimbursement
- Disability Insurance
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Employee Discounts
- Career Training & Development Opportunities
- Paid Time Off starting at 160 hours annually for employees in their first year of service.
- Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
- Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
- Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
- Adoption Assistance
- Employee Assistance Program
- Back-Up Care Program
- PTO for Volunteer Hours
- Employee Matching Gifts Program
- Employee Resource Groups
- Inclusion and Diversity Programs
- Employee Recognition Program
- Referral Bonus Programs
