AI Experience Designer - Australia

We are seeking an AI Experience Designer to join our team in Melbourne, Australia. The successful candidate will have strong foundational product design capabilities and experience in designing end-to-end digital products, user research, and visual design. The role requires a combination of digital product design, identity and brand expression, and supplementary capabilities in conversational design, workflow design, prompting and model literacy, and prototyping with AI tools.

Requirements

• Experience designing end-to-end digital products (web / mobile app)
• Strong UI/UX skills including layout, typography, interaction patterns, and working within design systems
• Experience applying user research findings to design decisions
• Fluency with Figma (components, variables, prototyping)
• Confident communication and working in complex stakeholder environments
• Strong visual design skills and attention to aesthetic detail
• Experience working with brand guidelines and design systems
• Ability to translate brand values into AI agent behaviour and visual expression
• Ability to define and prototype AI agent personality and tone of voice
• Understanding of conversational flow, timing, and turn-taking in human-AI interactions
• Experience designing for different communication modalities (text, voice, multimodal)
• Experience with service design, user journey mapping, or workflow analysis
• Ability to identify opportunities for AI integration within existing processes
• Understanding of how to design for adoption and behaviour change in workplace contexts
• Familiarity with prompt-based prototyping using ChatGPT, Claude or similar tools
• Understanding of LLM capabilities, limitations, and behaviour
• Awareness of how prompt design affects model outputs and user experience
• Knowledge of multimodal AI (text, speech, vision, video, gestures) and how it might be integrated into human-AI interactions
• Experience with or openness to learning rapid prototyping techniques using AI tools (Codex, Claude Code, Replit, Figma Make or other similar tools)
• Ability to create testable prototypes quickly to validate interaction patterns
• Comfort with iterative, AI-assisted design workflows
• Awareness of design challenges relating to AI experience design – accuracy, transparency, safety, and trust

Benefits

• Generous holiday entitlement
• Private medical allowance
• Wellness plan
• Life Policy
• Employee Assistance Programme
• Pension
• Access to global exclusive discount & savings platforms