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Job description
Smile Train is looking for a Temp Helpline Officer, India to support the Toll-Free Cleft Helpline, providing professional support to callers and ensuring smooth operations. The role involves answering inquiries, tracking data, reporting, and assisting with patient impact stories and feedback.
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Nonprofit • Healthcare
Smile Train is an international children’s charity that specializes in cleft care, providing free surgery and comprehensive support—including speech therapy, nutrition, and orthodontics—to children worldwide. The organization empowers local medical professionals through training, funding, and resources, enabling a sustainable, scalable model that delivers 365‑day care across more than 90 countries. With a focus on improving children’s ability to eat, breathe, and speak, Smile Train has already served over 1.5 million children in the past 21 years. Its distinctive approach—combining local partnership, continuous care, and a proven global health framework—makes it more efficient and effective than traditional mission‑based charities, ensuring high‑quality cleft treatment for every child in need.