The Assistant in Training (AIT) and Assistant Manager position’s primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.”
Requirements
- Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
- Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team
- Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
- Recognize and communicate Guest Levels with the Team
- Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates
- Coachable; consistently welcomes feedback from Manager to improve sales presentations
- Plan sales goals with Store Manager
- Consistently perform leadership actions and maintain high standards, whether or not the Manager is present
- Demonstrate ownership of store’s sales performance (Sales, Average sale, Business builders, Denim)
- Partner with Store Manager to pick store’s education focus and help delegate and implement focus all week
- Help execute all segments to support business goals
- Assist Store Manager in Recruitment of all store staffing needs
- Understand how to explain pay and Buckle Benefits
- Responsible for keeping up to date with contact list and adding top talent on the team consistently
- Execution/training on Leadership playbook
- Accountability of all characteristic pieces
- SPG Teammate/leader training shifts
- Responsible for training and coaching with manager on all non-sales positions
- Assertive to execute actions with constantly changing sales focuses
- Ability to identify and follow through on all Teammate training needs
- Own and influence product through zone ownership, exhibiting the ability to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind
- Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions
- Partner with Store Manager to delegate, demonstrate, and review all 4 zones
- Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability
- Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager
- Give informational and influential store tours
- Ensure sales floor is consistently sized and new freight is appropriately displayed
- Exhibit ability to create changes to improve store’s overall performance via Performance Tracker
- Ability to foresee and anticipate changes in product and act independently to improve overall visual results
- Responsible for visual standards on floor and backroom
- Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
- Understand and utilize planner including completion of Opening and Closing Checklists
- Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
- Follow all Loss Prevention guidelines, including daily bag and purse checks
- Ability to execute and teach all Point of Sale (“POS”) procedures
- Appropriately handle calls from Corporate Office
- Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
- Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices
- Ability to navigate and execute all tools on the home page
- Knowledge and ability to give guidance and feedback to all non-sales positions
- Complete all scheduled shifts and cover shifts when needed
- Consistently maintain a clean, organized and shoppable store to fulfill Buckle’s mission statement
- Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
- Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
- Understand and apply the Buckle’s Code of Ethics and all policies, procedures, and handbooks
- Other duties as assigned
Benefits
- Health
- Dental and Vision Insurance
- Virtual Care
- Mental Health Resources
- 401(k) with Company Match
- Health Savings Account (HSA) and Flexible Spending Accounts (FSA)
- Performance Bonuses
- Teammate Discount
- Time Off
- Income Protection
- Leave of Absence Support
- Supplemental Insurance Options
- Additional Benefits
