Senior Business Analyst

As a Senior Business Analyst, you will serve as the critical link between our strategic vision and project delivery, helping translate our change agenda into something meaningful. You will lead a team of up to 6 Analysts of varying experience and be accountable for what they do and more critically how they do it.

Requirements

• Extensive experience operating as a Senior or Lead Business Analyst within complex, multi-product SaaS or technology-enabled organisations.
• A proven track record of delivering large-scale change and transformation initiatives end-to-end, ideally within environments that blend product development, agile delivery, and operational improvement.
• Deep knowledge of business analysis methodologies, requirements engineering, process design, and end-to-end delivery frameworks.
• Strong understanding of agile practices, product-led development, and modern SaaS operating models is essential.
• Familiarity with data-driven decision-making, customer journey design, and service blueprinting will be important.
• Exceptional analytical, conceptual, and problem-solving skills, with the ability to break down complexity and communicate insights clearly to technical and non-technical stakeholders.
• Adept at facilitating workshops, eliciting requirements, modelling processes, and producing high-quality artefacts that guide design and delivery.
• Strong interpersonal, negotiation, and influencing skills are vital, alongside the ability to lead cross-functional collaboration and mentor less-experienced analysts.
• A bias for clarity, critical thinking, and delivery excellence is key.
• Qualifications such as BCS, IIBA (CBAP/CCBA), Lean Six Sigma, or agile certifications (e.g., Scrum, Product Owner), though equivalent practical experience will be valued equally.
• Formal education to degree level in a related field—such as Business, Technology, or Data disciplines—would be beneficial but is not essential - what matters most is behaviours, experience & capability.

Benefits

• 25 days annual leave rising to 30
• 5% pension after probation
• State of the art offices
• Access to a range of benefits via My Benefits World
• Free eye care cover
• Life Assurance
• Cycle to Work Scheme
• EAP (Employee assistance programme)
• Quarterly Tes Socials
• Access to an extensive Learning and Development menu