Child Protective Investigator Supervisor – SES (Night Unit) supervises and directs the work of child protective investigators and support staff assigned to the Night Unit. The primary duty is to spend the majority of time communicating with, motivating, training, and evaluating employees while ensuring high-quality investigations during evening and overnight hours.
Requirements
- Supervise, plan and direct workloads, work flows, deadlines, work objectives and time utilization of subordinate staff in the delivery of protecting children, working with families and conducting investigations of alleged abused, abandoned, neglected or exploited children.
- Develops performance standards and job duty expectations with investigators, reviews standards and plans for continuous improvement.
- Communicates investigators' compliance with these expectations on a regular basis and provides coaching by acknowledging outstanding performance and providing suggestions on areas for improvement.
- Evaluates employees against established standards and takes any necessary steps for corrective action.
- Promotes career development of investigators by ensuring each individual receives the proper training and leads cross-training efforts on differential investigative skills.
- Reviews casework, assessments and safety plans with investigators, and provides consultation and direction to assure appropriateness, clarity, quality, thoroughness and proper documentation.
- Use management tools in appropriate information system(s) on an ongoing basis to monitor open cases and manage workflow for steady progress to ensure the timeline for actions to be taken are met and to prevent backlog.
- Ensures that CPI operations are within legislative authority and in compliance with required federal, state rules and regulations.
- Identifies improvements and implements adjustments needed to ensure program effectiveness and efficiency;
- Facilitates and participates in the hiring, promoting, demoting, discipline and/or dismissal of employees;
- Collects, analyzes, and reports data regarding child protective investigations
- Establishes and maintains cooperative working relationships with organizations and other agenices involved with child protective investigations such as community based providers, Children’s Legal Services, law enforcement, medical personnel, schools, and other community/agency resources
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Tuition Reimbursement
- Relocation Assistance
- Vehicle Insurance Allowance
