875778 - DVOP GOVERNMENT OPERATIONS CONSULTANT II - 40045053

The position serves as a Disabled Veterans' Outreach Program (DVOP) Specialist responsible for providing outreach and facilitating placements to meet the employment needs of eligible veterans and eligible spouses entitled to benefits. The incumbent will confer with supervisor to assist in identifying improvement processes and develop solutions for the JVSG program. The specialist will provide individualized case management to eligible veterans and eligible spouses with Significant Barriers to Employment (SBEs), including conducting individual counseling and career planning, and providing short-term pre-vocational services to prepare individuals for unsubsidized employment or training.

Requirements

• Knowledge of applicable regulations, Veteran Program Letters, state and local guidance, and programs/opportunities for veterans and covered persons
• Knowledge of the laws governing veterans' preference in employment and workforce services
• Knowledge of veterans' re-employment rights
• Knowledge of entitlement and priorities of veterans for medical and surgical services in veteran hospitals
• Working knowledge using Microsoft Office applications
• Knowledge of basic sales principles and skills
• Knowledge of workforce plans and business/management principles
• Knowledge of the principles and techniques of effective communication
• Knowledge of the principles and techniques of effective customer service
• Knowledge of the basic principles of counseling and case management
• Skilled in group presentations or workshop instruction and/or facilitation
• Ability to communicate clearly and effectively in individual and group settings, both verbally and in writing
• Ability to provide excellent customer service
• Ability to promote and market the Career Center
• Ability to deal with the public in a tactful, courteous and effective manner
• Ability to work effectively as part of a team
• Ability to establish and maintain effective working relationships with others
• Ability to utilize problem-solving techniques
• Ability to conduct effective interviews
• Ability to work independently by planning, organizing and coordinating work assignments
• Ability to prepare reports to include recording, evaluating and analyzing data
• Ability to understand and apply applicable rules, regulations, policies and procedures

Benefits

• State Group Insurance coverage options
• Retirement plan options, including employer contributions
• Nine paid holidays and a Personal Holiday each year
• Annual and Sick Leave Benefits
• Student Loan Forgiveness Program (Eligibility required)
• Flexible Spending Accounts
• Tuition Fee Waivers (Accepted by major Florida colleges/universities)
• Ongoing comprehensive training provided
• Career Growth
• Highly skilled, professional environment